Apartment Cleaning Frequently Asked Questions (FAQs)

Q: How do I schedule?
A: Simply Book Online Now or Call for a Free Quote at 312-273-9538. We’ll confirm your date, time, and service scope in minutes.

Q: Can I get same‑day Apartment Cleaning Chicago?
A: Yes! For urgent turnover needs, our Same Day Cleaning team has you covered.

Q: What supplies do you use?
A: We supply all professional, eco‑friendly products and equipment—no need to provide anything.

Q: Are your cleaners insured?
A: Absolutely. Every member of our Apartment Cleaning team is insured, bonded, and background‑checked.

Q: What if I’m not satisfied?
A: We offer a satisfaction guarantee. Call us within 24 hours, and we’ll re‑clean at no extra cost.

Q: What’s included in every visit?
A: Every appointment includes:

• Professional Supplies & Equipment: We bring microfiber cloths, commercial‑grade vacuums, and eco‑friendly solutions.
• Room‑by‑Room Checklist: No corner is overlooked—each room follows our detailed cleaning protocol.
• Uniformed, Courteous Staff: Your team arrives on time in branded uniforms, ready to work.
• Quality Assurance Inspection: A lead cleaner verifies every task meets our high standards, ensuring your complete satisfaction with our service.

Q: Can I customize my service?
A: Absolutely. Our packages are fully customizable. Whether you need extra attention in the kitchen, refrigerator interior cleaning, or balcony sweeping, just let us know when you Book Online Now or Call for a Free Quote, and we’ll tailor the service to your needs.

Q: How far in advance should I schedule my appointment?
A: We recommend booking at least 3–5 days before your desired date to ensure availability—especially during peak seasons. For last‑minute needs, check out our Same Day Cleaning Service option.

Q: What training do your professionals receive?
A: Every team member undergoes rigorous, compliant training. This includes eco‑friendly product use, high‑rise safety protocols, and attention to Chicago‑specific challenges like lake‑effect dust.

Q: Are your cleaning products safe for pets and kids?
A: Yes—our Apartment Cleaning uses only non‑toxic, plant‑based solutions. These eco‑friendly products protect your family, pets, and the environment while delivering a thorough clean.

Q: What is your cancellation or rescheduling policy?
A: You can reschedule or cancel your appointment free of charge up to 24 hours before service. After that, a small fee applies to cover staffing and preparation costs.