Move Out Cleaning Frequently Asked Questions (FAQs)

Q: Why choose Chicago Top Maids?

A: Chicago Top Maids is a women-owned local business with 5-star reviews across the city. Our trained, background-checked professionals deliver reliable results using eco-friendly products. From Logan Square to River North, we understand what Chicago homes need during a move.

Q: How far in advance should I book?

A: We recommend booking at least 48 hours in advance. However, we also offer Same Day Cleaning Services when available, especially for urgent move-outs.

Q: Do you bring your own supplies and equipment?

A: Yes! Our team arrives fully equipped with all necessary tools and eco-friendly cleaning products — no need to supply anything.

Q: How long does a move out cleaning take?

A: It depends on the size and condition of the home. On average:

• Studio or 1-bedroom: 2–3 hours
• 2–3 bedrooms: 3–5 hours

Q: Can I be present during the cleaning?

A: Absolutely. You can stay during the service, or we can coordinate key pickup/drop-off with your landlord or property manager for convenience.

Q: Do you offer a satisfaction guarantee?

A: Yes. We stand behind every cleaning. If something is missed, let us know within 24 hours and we’ll return to make it right — free of charge.

Q: Is Move Out Cleaning different from regular cleaning?

A: Yes, is more intensive and focuses on preparing a property for turnover. We go beyond surface-level cleaning to cover the details landlords and new tenants expect.

Q: Do you offer move out cleaning in all Chicago neighborhoods?

A: Yes! We serve the entire Chicago area, including upscale neighborhoods like Gold Coast, West Loop, River North, and more. No matter your zip code, our Move Out Cleaning Chicago service can come to you.

Q: Is Cleaning service pet-friendly?

A: Absolutely. We use non-toxic, eco-friendly products that are safe for both pets and children. Our team is trained to clean around pet areas responsibly.

Q: Do I need to defrost my fridge before a cleaning?

A: If you’d like your refrigerator cleaned as part of the service, we do recommend unplugging and defrosting it a few hours in advance so we can clean it thoroughly.

Q: Will I get a checklist of what’s cleaned during the service?

A: Yes. We provide a detailed checklist of all the areas covered in our Cleaning package so you know exactly what to expect — and what’s completed.

Q: How does cleaning help me get my deposit back?

A: A spotless apartment shows landlords that you’ve taken care of the property. Our thorough move out cleaning helps meet lease-end expectations and increases your chances of a full security deposit refund.

Q: Who needs Cleaning services?

A: Is perfect for renters, homeowners, and landlords looking to prepare a property for turnover. Renters use it to secure their deposit with a spotless apartment. Homeowners rely on it to leave a clean, welcoming space for the next residents. Landlords and property managers choose this service to reduce vacancy times and ensure their units are showing-ready. In high-demand areas like River North, Gold Coast, and South Loop, our professional cleaning helps properties stand out in Chicago’s competitive housing market.